At this moment, we are not accepting Medicare, Insurance or HSA.

Yes, nearly all patients report reduced snoring while wearing TAO.  You may measure your sleep pattern and snoring with a smartphone, smartwatch, or smart ring.

After you send us your impressions and we approve them, you can expect to receive your custom TAO device within 2-3 weeks.

Reach Sleep provides a 12-month warranty from the shipping date to the device provider, ensuring the TAO device is free from material and workmanship defects.

Within the first 60 days from shipping, Reach Sleep will replace the device at no cost.

For up to 12 months from the shipping date, Reach Sleep will replace any device at no charge if there is in-mouth material breakage, provided no modifications have been made that affect the device’s normal use.

For any issues other than in-mouth breakage, and if no new impressions are required, Reach Sleep will replace the device at a 50% cost.

If new impressions are needed, the warranty will be void, and a new device will be billed at full cost.

The warranty does not cover lost devices. The replacement will be the same model, and all replaced devices must be returned either before or after the replacement.

Firstly, we aim to prevent the accumulation of bacteria and plaque that can lead to cavities and other concerns. Secondly, since your TAO naturally wears down over time, we want you to have peace of mind with a fresh, comfortable, and clean replacement.

The TAO device is crafted from a durable, biocompatible dental-grade photopolymer plastic. This material provides flexibility, allows it to mold comfortably to the jaw, and gives it a clear, clean appearance.

There are various over-the-counter sleep oral devices, and while they may be cheaper, they come with several drawbacks. They are bulky, uncomfortable, not custom-fitted to the individual, and often end up being unused.

Your impression kit should arrive within 3-4 business days.

Your at-home Reach Sleep kit comes with easy-to-follow instructions to guide you through the process. Simply spread the putty in the impression trays, bite down for 2-3 minutes (do this twice) and then return the impressions to us using the prepaid box we provide. It’s that easy!  Instructions can be found here.

Mistakes can happen, but don’t worry! We provide two sets of everything in case you need to try again. If you’re unsure, simply email a photo to hi@reachsleep.com, and our team will get back to you within 24-48 hours. If you need additional supplies, just let us know.

ReachSleep products are right for you if you:

• Snore: Especially snore loudly due to partial airway obstruction during sleep.  Another symptom is snore regularly and have difficulty sleeping because of airway blockage
• Cannot tolerate CPAP machines: Individuals who have tried CPAP therapy but experience discomfort, dryness, or other issues like claustrophobia.
• Wake up suddenly in the middle of the night: This is due to pauses in breathing, but the condition is not severe enough to require CPAP therapy.
• Travel or Have Lifestyle Constraints: Those who need a portable solution for managing snoring during travel.

  
ReachSleep products will not work for you if have:

• Severe Obstructive Sleep Apnea: People with severe OSA, especially those with significant daytime sleepiness or higher apnea-hypopnea index (AHI) scores, may need more intensive treatment like CPAP or surgery, as oral appliances are generally less effective for severe cases.
• Central Sleep Apnea: Oral appliances are not effective for central sleep apnea, which is caused by a failure in the brain’s regulation of breathing, rather than airway obstruction.
• Severe Dental or Jaw Problems: People with severe dental issues, poorly aligned teeth, or significant TMJ dysfunction may not be candidates for oral appliances unless these problems are treated or managed.

If you have any loose fillings or loose teeth, persistent jaw pain, or have been diagnosed with temporomandibular joint dysfunction (TMD), consult your dentist or physician before using ReachSleep.  ReachSleep products are not intended for users with braces or dentures.

Wear TAO device before going to sleep.  Rinse your devices with water before use.  Go to sleep as usual.  TAO device will help to maintain a slightly forward position of your lower jaw, which helps prevent airway collapse.

Your TAO should feel snug but comfortable. If you experience any discomfort, such as pain in your teeth or jaw, consult ReachSleep.

Adjustment Period: If you’re new to wearing an oral appliance, it may take 40-60 minutes to adapt to your mouth. You might want to start by wearing the device for shorter periods during the evening before wearing it overnight.

If you experience any discomfort or the device feels loose, remove it and check the fit.

Check the Orientation

• Ensure you’re inserting the upper and lower segments correctly. The upper piece should align with the top teeth and the lower piece with the bottom teeth.
• The top has the sliding rudder.  The bottom has the stationary rudder

 
Try Repositioning

• Gently adjust the device to see if it aligns better with your teeth. Avoid forcing it into place to prevent discomfort or damage.

 
Inspect for Obstructions

• Look for any debris or material inside the device that could interfere with the fit. Clean the device if necessary.

 
Evaluate Fit Comfort

• Ensure the device feels snug but not excessively tight or painful. If it’s too tight, try inserting each segment separately to see if this helps.

 
Adjustment Period

• If you’re new to wearing an oral appliance, it may take 40-60 minutes to adapt to your mouth. You might want to start by wearing the device for shorter periods during the evening before wearing it overnight.

 
Contact ReachSleep

• If the device still doesn’t fit properly, contact ReachSleep.

 
Avoid Modifications

• Do not attempt to modify or adjust the device yourself, as this could damage it or void the warranty.

There are two way to put on your device.  Choose the option that works for you.  Rinse with water before use.

Upper First, Lower Second:

• Start by gently inserting the upper device into your lower teeth.
• Then, place the lower device over your upper teeth.
• Once both trays are positioned properly and comfortably, bite down gently to ensure the device stays securely in place throughout the night.

Sandwich Method:

• Hold both top and bottom of the device together with both hands, as if holding a sandwich, and gently insert it into your mouth.
• Align the upper segment with your top teeth, then press it firmly into place using both hands.
• Once the upper segment is secure, align the lower segment with your bottom teeth and press it down until it fits snugly.
• Once both trays are positioned properly and comfortably, bite down gently to ensure the device stays securely in place throughout the night.

Contact ReachSleep.  We will guide you on how to proceed with a replacement.

Replacement Process.  TAO are custom-made, so a replacement may require new impressions or a review of previous scans.  The cost of a replacement will depend on whether your appliance is under warranty.

Protect Future Appliance. To prevent losing your device in the future, always store it in its protective case when not in use and keep it in a designated, secure location.

Proper cleaning and care of your Reach Sleep TAO sleep oral appliance ensure its longevity and effectiveness. Follow these steps:

Daily Cleaning Routine

• Rinse After Use. Rinse the appliance thoroughly with lukewarm water immediately after removing it each morning.
• Use a Soft Brush.  Gently clean the appliance with a soft-bristled toothbrush and a non-abrasive cleanser. Avoid regular toothpaste as it can be abrasive.
• Avoid Harsh Chemicals. Do not use bleach, alcohol-based solutions, or harsh cleaning agents, as they can damage the material.

 
Deep Cleaning (Weekly)

• Use an Approved Cleaner.  Soak the appliance in a non-abrasive, denture-safe or device-safe cleaning solution recommended by ReachSleep.
• Follow Soaking Instructions.  Adhere to the soaking time specified by the cleaner’s instructions (usually around 15–30 minutes).
• Rinse Thoroughly.  After soaking, rinse the appliance with lukewarm water to remove any residue from the cleaning solution.

 
Storage

• Use the Protective Case. Always store the appliance in its protective case when not in use.
• Keep It Dry. Allow the appliance to air dry completely before storing it to prevent bacterial or mold growth.

 
Avoid Damage

• Temperature Caution. Keep the appliance away from high temperatures, including hot water, as this can cause warping.
• Handle Gently. Avoid bending or forcing the device, which could damage its custom fit.

 
Regular Check-ups

• Inspect for Wear. Check for cracks, discoloration, or other signs of wear and tear.